Pre Chat Form. This is a feature of live chat and requires one of these widgets: Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience.
Deactivate Prechat Form Paldesk
Use custom components with your chat window; Create an embedded service deployment; Companies use them to provide their support agents with the necessary information to solve customer inquiries. As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity. Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. From the dashboard, select settings > widget. Messaging for whatsapp, facebook messenger, and sms. This is a feature of live chat and requires one of these widgets: Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Then, turn on the switch at the top of the section and confirm by hitting save changes.
Web set up your embedded chat window; Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. Customizable parameters in the embedded chat code; Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Give users access to messaging. This is a feature of live chat and requires one of these widgets: From the dashboard, select settings > widget. Create an embedded service deployment; Then, turn on the switch at the top of the section and confirm by hitting save changes. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity.
